Privacy Policy
At MenteChart, we believe that trust is built on transparency. This policy is written in plain language to help you understand exactly how we handle your data, why we collect it, and what your rights are. This policy applies globally to all users of MenteChart, subject to applicable local laws.
We do not sell your data. We do not use your data for advertising. We only collect what is necessary to provide you with a powerful, AI-assisted charting and analysis experience.
Effective Date: January 26, 2026
Updates to this policy will be communicated via email or a prominent notice within the application.
Information We Collect
We aim to minimize data collection. We only collect information that is useful for operating and improving MenteChart.
Account Information
Your email address and authentication identifiers necessary to secure your account.
Usage & Product Data
The workspaces, charts, drawings, notes, and analysis you create. Any AI conversation content associated with your workspace.
Technical Information
Basic browser/device information and IP address, collected solely for security, debugging, and abuse prevention.
Billing Information
Our third-party payment providers handle all billing. MenteChart does not store or access your raw payment card data.
How We Use Information
- To provide, operate, and maintain the MenteChart service.
- To save and restore your workspaces, charts, and analysis states.
- To improve the reliability, performance, and usability of the application.
- To provide the AI-assisted analysis and features you explicitly request.
- To send you important service-related notices (e.g., account security, billing, support).
AI & Data Processing Transparency
MenteChart uses advanced AI systems to assist your analysis. When you use AI features:
- Your content is processed by our AI providers only to the extent necessary to fulfill your request.
- The AI is used as a tool to assist your reasoning; it does not take autonomous actions on your behalf without your confirmation.
- AI interactions are strictly tied to your account and workspace context.
Please note that while we select our AI providers carefully, they process data under their own privacy and security obligations.
Data Retention
We retain your data only as long as you maintain an account or as required to provide the service to you.
If you choose to delete your account, your data is permanently deleted from our live systems, subject to any legal obligations we may have. Brief backups may persist for a limited time for operational security and disaster recovery purposes.
Data Sharing
We do not sell your data. We do not work with or share data with advertisers.
We may share data strictly in the following circumstances:
- Service Providers: With trusted third parties (e.g., hosting, AI providers, payment processors) solely to operate the service.
- Legal Requirements: If required by law, legal process, or regulation.
- Security: To protect the security, integrity, and safety of MenteChart and its users.
Data Security
We employ industry-standard security measures, including encryption and strict access controls, to protect your data. While we work continuously to ensure the security of your information, no internet-based service can guarantee 100% security.
Your Rights
You have control over your data. Regardless of your location, we respect the following rights:
- Access: You can view your workspaces and data at any time.
- Correction: You can update your profile and content directly.
- Deletion: You can request the permanent deletion of your account and data.
- Portability: You can copy or export your content where features allow.
Children’s Privacy
MenteChart is not intended for use by children. We do not knowingly collect personal data from individuals under the applicable age of digital consent in their jurisdiction.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
support@mentechart.com